KEEPS - Key Employee Evaluation and Planning Systems
gives you measurement and marketing capabilities with continuous
support and training of your personnel. KEEPS shows your staff how
to obtain the desired objectives. KEEPS
guarantees results, and our 110% Guarantee puts us on the hook to
deliver - or we pay you the difference. Financially, you can't lose.
happening now in your service lane?
service lane techniques for upselling can result in customers
leaving your business, usually forever. Even traditional "soft-sell"
techniques can backfire if not executed with consistency. On the
other hand, "soft-sell" techniques that are not managed
properly can lead to excuses from Service Consultants for not
meeting sales goals.
stress maximizing profits over the long-term life of the new and
used car ownership period instead of short-term improvements that
endanger a relationship of service and trust.
of our programs and training strike a balance between selling each
customer as much as is needed in one visit and the need to be sensitive
to the customer's perceptions. We have proven that this concept
leads to truly maximizing potential.